The HOC is planning to temporarily turn off water to the entire community on Wednesday, May 28, 2025, starting at 9:00 a.m.   We anticipate water to be restored no later than 6:00 p.m. (hopefully sooner).  

During this time, water service will be unavailable, including but not limited to outdoor irrigation, fire suppression systems, showers, toilets, sinks, etc.  We recommend you notify your property manager and alarm monitoring company (i.e., flow logic).

The HOC will send out an email notification once the work has been completed and the water service restored. Please note that water may be cloudy or slightly discolored, but should clear up in a short time period.

We understand that this may cause some inconvenience, and we apologize for any disruptions this may cause.

How to prepare for a water service outage 

You may want to fill a bathtub, containers, buckets, or jugs so that you have water throughout the day during the outage. Water from a bucket or jug can be used for hand washing, toilet flushing or for drinking or cooking needs. To flush a toilet during a water outage, pour a bucket of water into the toilet bowl or fill the toilet tank for regular flushing.   You may also want to contact: 

• Property manager 

• Alarm company that monitors fire suppression system or any home water device (i.e., flow logic) 

What should I avoid during a water outage 

Do not use water heavy appliances like ice makers, dishwashers, washing machines or sprinkler systems during a water outage.   

What should I do AFTER a water outage 

Once crews reopen valves on the water main to restore water service, you may temporarily experience low water pressure until water lines refill. A temporary outage normally entraps some air in the water distribution system, which can cause water to have a cloudy appearance. It also stirs up sediment in water mains that may briefly cause discolored water. The water is safe to drink.  To clear your pipes of entrapped air and discoloration, run cold water faucets that do not have a screen, such as those in tubs or an outside spigot. Flush your lines until the water runs clear.   

Why do planned water service outages occur? 

Water service outages are necessary so that we can maintain and upgrade our infrastructure. In order to do this, crews may need to turn off water service to your home, temporarily.  Whenever there is a water service outage, the HOC crews/contractor will work diligently to restore water service as soon as possible.     

Planned outages vs. Emergency outages 

A planned outage is when there are known repairs, maintenance, or improvements to make to the distribution system and the HOC can plan a specific date for a water outage in order to make those improvements.  An emergency outage often happens when service needs to be shut off unexpectedly for necessary repairs. These are typically caused by water main breaks, major leaks, natural disasters, or environmental conditions that disrupt or damage the infrastructure of the distribution system.   

How will I be notified 

The HOC will notify you at least 24 hours in advance of a planned water service outage via email, e-newsletter, and posting on the HOC website at www.aldasororanch.com. If there is an emergency outage, the HOC will provide notice as soon as possible.   

Who should I contact at the HOC with questions 

Call the HOC office at 970-728-5191, or Director of Operations Shellie Duplan cell at 970-729-2355.  The HOC also posts current information on the HOC website at www.aldasororanch.com.